What's Wrong with JetBlue?

Since its inception more than ten years ago I have been a big fan of JetBlue. Whenever I have the choice of flying JetBlue or another airline, I pick JetBlue. I like the airline's culture, its fleet and its service. It's just fun to "jet" with JetBlue. Their fleet consists of the newest planes in the North American market, operating only A320s and Embraer 190s - two of my favorite aircraft.

However, on a flight from JFK to Vegas last week, at least one person on board flight 191 did not seem to have too much fun - the A320's captain, Clayton Osbon. According to various media reports, the pilot suffered some kind of mental breakdown while flying the A320. According to media reports, first officer Jason Dowd noticed Osbon's weird behavior shortly after take-off. Dowd asked Osbon to leave the cockpit and then locked the door, so the confused pilot could not re-enter. According to CNN, Osbon said "Pray f***ing now for Jesus Christ" and mumbled about Jesus, September 11, Iraq, Iran and terrorists. Eventually, a group of passengers could subdue Osbon and the flight was diverted to Amarillo, Texas. Luckily, there was another JetBlue A320 pilot on board who took over (which would not have been totally necessary, but it's always easier to fly and land a plane with two people in the cockpit).

This is not the first time a JetBlue cabin crew member has acted weird on board one of the airline's planes. Remember the weirdo JetBlue flight attendant at JFK airport in 2010? The one who said "I've been in this business 20 years. And that's it, I'm done!" over the speakers and then activated the emergency slide and left the plane on the tarmac? What is it with JetBlue that encourages its employees to go nuts? Well, honestly, this is not really a JetBlue-only problem. Just recently, an American Airlines flight attendant said funny things about the plane crashing and the 9/11 attacks. Everybody who has been on a Southwest Airlines flight would agree that some of their flight attendants are crazy, but at SWA, it's integrated into their job - they rap over the speaker phones, dance, etc.

We should never forget that pilots and flight attendants are human beings like everyone else. They have personal problems, work long hours and don't really make a lot of money. So let's be realistic - four or five such incidents over the last couple of years are not really that disturbing. I am a bit surprised things like this don't happen more often. Whenever I'm stuck between two 200-kilo people on a plane I want to go crazy. I can't imagine dealing with all these stupid passengers every day.

I don't even think Osbon should go to prison for this. He had a mental breakdown. I really don't think he did this intentionally. I'm not sure he should ever fly a plane again, but this man was ill and he needs treatment, no prison.

First Clues in AF 447 Crash

About a month and a half ago I wrote on this blog that I was hoping the search teams would find the black boxes of downed Air France flight 447. To my own surprise, they recovered both boxes last week. Yesterday, investigators were able to have a first look at the data stored in one of the black boxes, but the voice recorder still needs to be analyzed. The families of the people who died in the crash as well as the public will finally know what happened to the A330-200 on June 1, 2009. French investigators confirmed they will be able to fully understand the causes of the crash.

In my opinion, the most surprising development was a telex Airbus issued to all A330 customers today, which stated that there are no recommendations for Airbus's highly successful widebody aircraft. Many of us asked ourselves today: What does that actually mean? And this is the sensational part of today's news - it means that AF 447 did not crash because of any technical difficulties or errors with the fly-by-wire system. This is shocking news. In a good way though for Airbus and everybody who believes in and trusts Airbus's fly-by-wire technology.

After AF 447 crashed almost two years ago, many people - and even experts - believed the jet crashed because of a "stroke inside the plane's computers," as Germany's Der Spiegel wrote in 2009. They assumed the plane's fly-by-wire system shut down, following the icing of the Airbus's pitot tubes, rendering the pilots unable to fly the plane manually. I never believed in this theory as my earlier blog posts about the topic pointed out. Many aircraft have had issues with iced pitot tubes and none of them crashed. It was just not a good reason for a modern, state-of-the art airliner to crash.

But this brings us to the next question: Now what caused AF 447 to go down in early June 2009? Well, it is still too early to know that. We now know more about what didn't cause the crash, but we still do not yet know what caused it. The investigators mentioned today it would take until this summer to come to a final conclusion. There is still a list of numerous reasons for the crash, among them pilot error. Indeed, errors by the crew now seem to be the likeliest possibility. Listening to the voice recorder will answer a lot, if not all, of these questions. While today is a good day for Airbus and the A330, there are still no good answers for the families of those who died on June 1, 2009.

CNN: Secrets Pilots Won't Tell You

I was very excited today when I read the headline "Secrets Pilots Won't Tell You" on cnn.com. When I read through the article, I was very disappointed. I expected them to report on how, for example, fly-by-wire technology limits pilots in what they can do, or on poor maintenance or pilot salaries. Some "real" secrets. The secrets CNN mentions, however, are:

1) Pilots are tired and have 16-hour days. Who would have thought? Not a real secret to me! This is especially true for U.S. pilots, not so much for European ones. Is that really scary though? Just think about all the doctors in our hospitals who work 24-hour shifts.

2) Accommodations are bad. Apparently, some U.S. airlines let their pilots sleep in cheap hotels in bad areas. That is indeed something I did not know. But is that really such an important secret? Some pilots may actually live in bad areas or in neighborhoods that are loud. Again, I know that crews from European airlines usually stay at nice hotels.

3) Planes do not carry enough fuel. Well, this is something I would argue with. With fuel being the heaviest "item" on a plane on most flights, of course airlines need to carry as little reserves as possible. This is not a secret, but simple physics. If I fly from Miami to Orlando, I do not need to carry fuel for all the way up to New York with me! Landing a fuel-packed plane is much more dangerous and difficult than landing a light plane with hardly any fuel left.

4) Pilots like compliments about their performance. Really? For god's sake, please do NOT clap when a pilots lands a plane. This is ridiculous. It's his job! Do you applaud a teacher after your English course? Probably not. I do understand clapping after a really challenging landing during strong winds though (and have done it myself).

I think CNN should have titled this piece "U.S. airlines treat their pilots poorly compared to non-U.S. airlines" or something like that. There are no real secrets in this piece. It could have been such a nice article had they focused more on REAL secrets (power of fly-by-wire, flying through strong winds and how modern planes handle that, lightning, etc.). This article is just dull...