What's Wrong with JetBlue?

Since its inception more than ten years ago I have been a big fan of JetBlue. Whenever I have the choice of flying JetBlue or another airline, I pick JetBlue. I like the airline's culture, its fleet and its service. It's just fun to "jet" with JetBlue. Their fleet consists of the newest planes in the North American market, operating only A320s and Embraer 190s - two of my favorite aircraft.

However, on a flight from JFK to Vegas last week, at least one person on board flight 191 did not seem to have too much fun - the A320's captain, Clayton Osbon. According to various media reports, the pilot suffered some kind of mental breakdown while flying the A320. According to media reports, first officer Jason Dowd noticed Osbon's weird behavior shortly after take-off. Dowd asked Osbon to leave the cockpit and then locked the door, so the confused pilot could not re-enter. According to CNN, Osbon said "Pray f***ing now for Jesus Christ" and mumbled about Jesus, September 11, Iraq, Iran and terrorists. Eventually, a group of passengers could subdue Osbon and the flight was diverted to Amarillo, Texas. Luckily, there was another JetBlue A320 pilot on board who took over (which would not have been totally necessary, but it's always easier to fly and land a plane with two people in the cockpit).

This is not the first time a JetBlue cabin crew member has acted weird on board one of the airline's planes. Remember the weirdo JetBlue flight attendant at JFK airport in 2010? The one who said "I've been in this business 20 years. And that's it, I'm done!" over the speakers and then activated the emergency slide and left the plane on the tarmac? What is it with JetBlue that encourages its employees to go nuts? Well, honestly, this is not really a JetBlue-only problem. Just recently, an American Airlines flight attendant said funny things about the plane crashing and the 9/11 attacks. Everybody who has been on a Southwest Airlines flight would agree that some of their flight attendants are crazy, but at SWA, it's integrated into their job - they rap over the speaker phones, dance, etc.

We should never forget that pilots and flight attendants are human beings like everyone else. They have personal problems, work long hours and don't really make a lot of money. So let's be realistic - four or five such incidents over the last couple of years are not really that disturbing. I am a bit surprised things like this don't happen more often. Whenever I'm stuck between two 200-kilo people on a plane I want to go crazy. I can't imagine dealing with all these stupid passengers every day.

I don't even think Osbon should go to prison for this. He had a mental breakdown. I really don't think he did this intentionally. I'm not sure he should ever fly a plane again, but this man was ill and he needs treatment, no prison.